Policies, Processes, and Procedures must be usable in order to provide benefits. Establishing simple and relevant guidelines and standards
provides guidance to achieve
Clear, Concise, Correct, and Complete ® documents.
Standards and guidelines for the development and maintenance of Policies, Process, and Procedures will accelerate the pace at which your department, business unit, or enterprise can create and maintain their documentation. Standards ensure that documentation maintains its structure and future viability. Standards function as guidelines for all tasks related to the Policy, Process, and Procedure development. More important, standards help to ensure that your Policies, Process, and Procedures will be clear, concise, complete, and correct for the user – which is the utmost reason for the documentation.
Types of standards for Policy, Process, and Procedure development include:
- Clear templates
- Types of tools used for specific types of documents
- Document types
- Types of content for a Policy, Process, or Procedure
- Writing style guidelines
- Flowchart guidelines