eDocumentation Process™
Clear, Concise, Complete, and Correct™ Policies, Processes, and Procedures
Policies, Processes, and Procedures are part of the knowledge and experience of an enterprise and are a vital enterprise asset. Policies, Processes, and Procedures are one of the lifelines of an enterprise. They play a major role in many types of strategic initiatives and assist in achieving those initiatives’ specific goals, objectives, best practices, and results.
The eDocumentation™ Process is a structured and comprehensive guideline to researching, developing, writing, testing, and maintaining Policies, Processes, and Procedures. The Guidelines and Worksheets break down the effort into a series of manageable tasks and steps. The approach emphasizes tasks that can be defined, analyzed, evaluated, and measured. It is a guideline, not a rigid set of instructions. It is scalable for projects – from the enterprise level to the department level.
The researching and developing documentation requires understanding the distinctions between a Policy, a Procedure, or a Process. All address related subject matter but at a different level and with different types of content. Each type has a unique purpose that drives the content contained in each type of document.
eDocumentation Process™ Task Guidelines and Worksheets
To guide the Documentation developer through the eDocumentation Process™, each Task is defined and a corresponding Worksheet is provided to guide and verify the Task.