About Knowledge Process
Policies, Processes, and Procedures are critical to the success of a department, project, and company. Knowledge Process has the knowledge and expertise to provide your company with the Policies, Processes, and Procedures required for your business.
We approach a project strategically rather than just tactically. This ensures that a project is properly planned, researched, written, and implemented. Approached strategically ensures that the project meets the business goals, documentation is correct and addresses the correct audience, and the users are properly trained.
We use a proprietary methodology and tools to assess your needs and requirements. These tools have been developed specifically for the development of Policies, Processes, and Procedures.
About Kathy Stanford Jackson
Kathy Stanford Jackson is the founder and president of Knowledge Process. She has been involved with the research, development, testing, and implementation of Policies, Processes, and Procedures for dozens of companies. She has been responsible for the oversight of many project tasks including conducting research, developing processes, testing content, authoring manuals, and training users.
Kathy has developed the Policies, Processes, and Procedures for many global projects. She has experience with many industries, including Banking, Finance, Manufacturing, and Information Technology. Kathy has spent her career working with companies to develop and improve their Policies, Processes, and Procedures.
Kathy’s extensive background and expertise led her to develop the eDocumentation Process ® that addresses the many disciplines and technologies that may affect the development of Policies, Processes, and Procedures. Kathy delivers presentations and workshops that can be customized for your specific needs.