Best Practices for Developing Policies, Processes, and Procedures
The content and documentation of Policies and Procedures must be researched, analyzed, compiled and tested before moving to a Content Management system.
The following is a sampling of Best Practices when developing and implementing Business Processes, Policies, and Procedures.
- Establish format, content, and writing standards.
- Evaluate body of work to be documented. With Business Processes, determine a breakdown of the functions and tasks within the Process.
- Identify development team, content developers, writers, and reviewers. Keep the functions separate (although the same person may perform multiple functions). Read more →